Multiline attaches great importance to the protection of your personal data.
In this Privacy Statement we want to provide clear and transparent information about how we handle personal data. We make every effort to protect your privacy and therefore handle personal data with care. Multiline complies in all cases with the applicable laws and regulations, including the General Data Protection Regulation.
This implies that:
As Multiline we are responsible for the processing of your personal data. If after reviewing our Privacy Statement you have questions about the processing of your personal data or the exercise of your rights, you can contact us via the information below:Multiline
This privacy statement applies to the personal data that we process as data controller. It applies to the processing of personal data of our customers, consumers, suppliers, personnel, business partners ... in relation to our products and services, as well as to the necessary personal data of third parties that we have to process for the implementation of an agreement. This privacy statement applies when you visit our office or our website www.multiline-licht.com, when you subscribe to our newsletter, have an appointment with our representatives, or in any other way when using our products and services. We also try to process and secure the personal data of our prospects as carefully as possible, in accordance with our privacy statement.
It is not obligatory to communicate your personal data, but you have to understand that we cannot provide certain services if you do not consent to the collection and processing of your personal data. We distinguish different types of personal data:
We kindly inform you that you are responsible for all the information you provide us and that we rely on its accuracy. If your details are no longer up-to-date, please inform us.
It is not our intention to process personal data of minors (persons under the age of 16).
We process your personal data for various purposes, but in every situation we only process the data that is minimally necessary to achieve the relevant goal. For example, the processing of your personal data is necessary:
In order to carry out our services and activities, we collect and process the identification and contact details of our customers and clients, their staff, employees and other useful contacts. The purposes for these processing operations are the execution of agreements with our customers, customer management, accounting and direct marketing activities such as sending promotional or commercial information. The legal grounds are the execution of the agreement, the fulfillment of legal and regulatory obligations and / or our legitimate interest. For direct marketing activities by e-mail (such as a newsletter or invitation for events), permission will always be requested and can also be withdrawn at any time. For sending new catalogs, price lists, information about new products and product modifications, Multiline will not request explicit permission, as the sharing of this information is necessary for the execution of our agreements with our customers and we also consider this as a legitimate interest of ours.
We collect and process the identification and contact details of our suppliers and subcontractors, as well as their personnel, employees, appointees and other useful contacts. The purposes of these processing operations are the implementation of this agreement, the management of the suppliers / subcontractors and accounting. The legal grounds are the execution of the agreement, the fulfillment of legal and regulatory obligations and / or our legitimate interest.
We process the personal details of our employees in the context of our personnel management and payroll administration. In view of its specific nature, this processing is more extensively regulated in our staff policy.
In addition to the data of customers, suppliers / subcontractors and staff, we also process personal data of others, such as possible new customers / prospects, useful contacts within our sector, network contacts, contacts of experts, exchange contacts, etc. The purposes of these processing activities are in the interest of our activities, direct marketing and public relations. The legal basis is our legitimate interest, in some cases the execution of an agreement or an explicit consent.
We may share the information you give us with third parties if this is necessary for the execution of the above described purposes. For example, we use third party specialized parties for the outsourcement of the following tasks:
Furthermore, we can share your information with our partner distributors who are based in the same country as you. They will maintain contact with you.
For the processing of your personal data, we grant access to your personal data to our employees and appointees. We guarantee a similar level of protection by making contractual obligations, which are similar to this Privacy Statement, enforceable against these employees and appointees.
We store and process the personal data for a period that is necessary in function of the purposes of the processing and in function of the (whether or not contractual) relationship that we have with you. Customer data and data from suppliers or subcontractors will in any case be removed from our systems after a period of ten years after the termination of the agreement or the project, except for personal data that we have to keep for a longer period of time on the basis of specific legislation or in case of an ongoing dispute for which we still need the personal data.
We take the necessary technical and organizational measures to process your personal data with an adequate level of security and to protect it against destruction, loss, forgery, modification, unauthorized access or notification by mistake to third parties, as well as any other unauthorized processing of this data. In no case can Multiline be held liable for any direct or indirect damage resulting from incorrect or unlawful use of the personal data by a third party.
In accordance with and under the terms of the Belgian privacy legislation and the provisions of the General Data Protection Regulation, we inform you that you have the following rights:
If you have a remark or complaint about the processing of your personal data or the exercise of your rights, we ask you to contact us directly. In addition, you always have the right to file a complaint with the Data Protection Authority (Privacy Commission), which is the supervisory authority in the area of privacy protection.
Multiline may change its Privacy Statement from time to time. The most recent version of this Privacy Statement is always applicable and can be found on our website.
If after reading this Privacy Statement you have further questions or comments regarding the collection and processing of your personal data, you can contact our office by calling +32 (0)11 45 02 60 or by sending an e-mail to email@example.com.